At Zorg4Health, your privacy and the security of your personal and medical information are our highest priorities. This Privacy Policy outlines how we collect, use, protect, and disclose your data when you visit our website, use our telehealth services, or visit our healthcare facility. By engaging with our services, you agree to the practices described in this policy.

1. Information We Collect

To provide you with exceptional medical care and a seamless digital experience, we collect the following types of information:

• Personal Identification Information: Name, date of birth, address, email address, phone number, and emergency contact details.

• Protected Health Information (PHI): Medical history, diagnoses, treatment plans, lab results, prescription records, and health insurance information.

• Digital & Technical Data: IP addresses, browser types, device information, and website usage data collected via cookies to improve our website’s performance and user experience.

2. How We Use Your Information

We strictly use your information to deliver and improve our healthcare services. Your data is utilized to:

• Provide accurate medical diagnoses, treatments, and ongoing patient care.

• Process billing, insurance claims, and secure payments.

• Schedule appointments, send reminders, and communicate important health updates.

• Facilitate secure telehealth consultations via our virtual portals.

• Comply with legal, regulatory, and healthcare accreditation requirements.

3. How We Share Your Information

Zorg4Health does not sell or rent your personal information. We only share your data under strict, confidential circumstances, including:

• Healthcare Partners: With other specialists, laboratories, or medical facilities involved in your direct treatment plan.

• Service Providers: With trusted third-party vendors who assist in our hospital operations (e.g., billing processors, electronic health record (EHR) hosting), all of whom are bound by strict data confidentiality agreements.

• Legal Obligations: When mandated by law, such as reporting public health data, responding to court orders, or preventing fraud.

4. Data Security & Patient Confidentiality

We employ state-of-the-art security measures to protect your medical records and personal data from unauthorized access, alteration, or disclosure. This includes advanced encryption protocols, secure servers, and strict access controls limited only to authorized healthcare professionals.

5. Your Patient Rights

You have complete control over your healthcare data. Under applicable healthcare privacy laws, you have the right to:

• Access and request a copy of your medical records.

• Request corrections to any inaccurate or incomplete personal information.

• Request restrictions on how your health information is used or shared.

• Opt-out of non-essential communications, such as marketing newsletters.

6. Updates to This Privacy Policy

Zorg4Health reserves the right to update this Privacy Policy to reflect changes in our medical practices or legal requirements. Any updates will be posted on this page with a revised “Effective Date.”

7. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your medical records, please contact our dedicated Privacy Officer:

• Email: info@zorg4health.nl

• Phone: +31 6 19554683

• Address: Plantage Muidergracht 1, 1018 TK Amsterdam, Netherlands